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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Steve Konrath

August 10, 2023

5  out of  5 rating by Steve Konrath
"I have been with State Farm since 1984, and with Beth Arnold's office more specifically since 1997. I've always been happy with the caring and service out of this office. Special kudo's to Dominique DeVan! She is knowledgeable, helpful, courteous and has a fantastic memory...or keeps great notes. LOL. Her follow up is tremendous. Thank you!!!!"

Ben Devan

August 9, 2023

5  out of  5 rating by Ben Devan
"Dominique is wonderful to work with, always prompt and informative. The ladies in the office are always friendly and happy to help."

Chris Herbkersman

August 9, 2023

5  out of  5 rating by Chris Herbkersman
"Jessica Dunlavy has been a great help and friendly local insurance agent. Thank you State Farm"

Megan Gilmore

July 13, 2023

5  out of  5 rating by Megan Gilmore
"Jessica at Beth Arnold’s agency is great to work with! She always responds quickly to my questions and concerns. When I’ve had life changes she’s been great about getting all she needs to know about the situation and presents me with insurance options that best meets my needs, and with great rates! I highly recommend contacting her!"


June 29, 2023

5  out of  5 rating by YoBroDJ
"This is a good insurance agency and I prefer speaking to a nice independent mother who looks out for all of our best insurance need and policies…thank you Jessica!!!!❤️💙🤍"

Vanessa Garland

June 28, 2023

5  out of  5 rating by Vanessa Garland
"Melissa was so knowledgeable and easy to work with. Definitely recommend this office for all your insurance needs!"

Jeff Nickerson

June 27, 2023

5  out of  5 rating by Jeff Nickerson
"Each time I’ve had to reach out to Beth’s office, I’ve spoken with Jessica Dunlavy. She has been very professional and helpful. I feel my best interests are at the heart of the conversation. I’m so happy I switched from USAA."

Annie Vaz

June 24, 2023

5  out of  5 rating by Annie Vaz
"Great Agent!!!"

Kenzie Stringer

June 12, 2023

5  out of  5 rating by Kenzie Stringer
"The Baymeadows location is quick and easy. All the ladies in the office are knowledgeable and effective. I personally recommend Jessica, she is very sweet and extremely helpful. It was quick and easy to get ahold of them. Jessica is also efficient and responds to any of your needs as fast as possible. It is hard to find good customer service these days, but not with these ladies!"

Dennsen Manacup

June 9, 2023

5  out of  5 rating by Dennsen Manacup
"She’s is unbelievably helpful and knowledgeable. Don’t hesitate to ask for her"

Kelly Eposito

May 25, 2023

5  out of  5 rating by Kelly Eposito
"Jessica is the most helpful insurance agent I have ever dealt with. She is honest and up front with everything. She actively looked for the best rates and coverage and I feel she is always looking out for the customer. Definitely a person who cares. I recommend all my friends and family to call her!"

Dan Urquhart

May 23, 2023

5  out of  5 rating by Dan Urquhart
"Jessica is an absolute rock star, she is one of the most professional and polite people in the industry. I highly recommend you use her if you choose this agency!"

C Jordan

April 10, 2023

5  out of  5 rating by C Jordan
"Agents there are always polite and helpful!"

Adel Tadros

October 10, 2022

5  out of  5 rating by Adel Tadros
"Great communication best deal made by Pam thank you"

erik Norgord

July 20, 2022

5  out of  5 rating by erik Norgord
"Friendly staff and nice office. I enjoy being a State Farm customer!"

marc dragon

March 4, 2022

5  out of  5 rating by marc dragon
"Super nice, extra helpful, best one in Jax."


February 8, 2022

5  out of  5 rating by Miranda
"I called to cancel my auto policy as I am to leave the country soon, and I must say that I felt saddened for leaving such a wonderful insurance agent office. Ms. Tracey was attentive and made me feel very much at ease during our phone call, while in the middle of such stressful times. I love Statefarm Beth Arnold office. A big Thank you to Ms. Tracey there, for her patience and education :))"

Turner Auto

February 11, 2021

5  out of  5 rating by Turner Auto
"Great staff! Friendly people! I have 3 policies with MRS. Arnold and her crew is fantastic. The front counter personnel super nice and knowledgeable helped me with all my polices."

carlos andres lopez cardenas

January 28, 2019

1  out of  5 rating by carlos andres lopez cardenas
"Not coming back to State farm"

Luiz Bolfer

May 20, 2017

5  out of  5 rating by Luiz Bolfer
"I highly recommend Beth Arnold's office. They are very professional and kind. Even after my wife and I moved out of Jacksonville, we still have Beth Arnold taking care of all our insurance needs. I don't see myself using any other agent."

Drew Kitchen

August 12, 2016

5  out of  5 rating by Drew Kitchen
"I recently moved to a different state and had to change over my policy. There were numerous complications with this process and I had significant trouble reaching my new agent. Even 1 month after I was no longer her client, Beth was working to help get everything straightened out. She was always available, always kind, and extremely professional. She has gone above and beyond to help me throughout this transition. I highly recommend her."


February 26, 2016

5  out of  5 rating by Em
"Beth Arnold's office is conveniently located in the center of Jacksonville and provides excellent customer service. Thanks!"

Jennifer Wiggins

December 5, 2015

5  out of  5 rating by Jennifer Wiggins
"Awesome office and customer service!This ladies are super sweet and caring!"

Carlos Roca

January 7, 2014

5  out of  5 rating by Carlos Roca
"Samir Maignan help us all the time with our customers in our Local Dealer at Capitol Motors LLC. We receive numerous compliments from current customers that Samir took care of and they a very pleassed with the custoemr service provised by Samir and the savings with State Farm. We continue to refer customers to Samir Maignan and he is our number one Insurance Agent!!!"

William E. Ramos

January 7, 2014

5  out of  5 rating by William E. Ramos
"I don't usually write review but I just had the most pleasant experience with this office, I was stock in the middle of no were and the only number I had was the state farm agents number and he call the roadside assistant for me and make sure I was taking care for all the way thru. he was my heroes of the day that's what I call going the extra mile."