Customer Service Representative - State Farm Agent Team Member (Customer Relations Focus)
Full Time in Jacksonville, FL
- Excellent interpersonal skills
- Excellent communication skills - written, verbal and listening
- Organizational skills
- Proactive in problem solving
- Able to learn computer functions
- Pride in getting work done accurately and timely
- Property and Casualty license (must have currently)
- Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
as an agent team member, you will receive...
- Salary plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Flexible hours
Join a community of good neighbors
Make a difference in your community every day.
Gain confidence and grow your dream career.
Earn benefits and rewards that are second to none